CHESS: Community Housing and Employment Support Services
About CHESS
The Community Housing and Employment Support Services (CHESS) is a new initiative designed to provide valuable resources and support to students facing challenges related to tenancy and employment. Our knowledgeable staff will help you navigate in areas of housing and employment to find the right resources for your unique circumstances. We have partnered with Downtown Legal Services to ensure that your legal questions can be addressed. Downtown Legal Services (DLS), a community legal clinic operated by the University of Toronto Faculty of Law.
At CHESS, we believe in the power of sharing information and resources. Knowledge is power, and we’re here to empower you. Our workshops, resources, and one-on-one support are designed to equip you with the information you need.
Our Location
DLS (Downtown Legal Services ) law students will be on-site weekly in the Student Commons to assist students with their tenancy and employment questions.
Housing Inquiries
Drop in, room 246 on Mondays starting June 8 from 11.30 – 2 pm until August 17.
No service on Monday June 29 and Monday August 3
Employment Inquiries
June 9 & 23, July 7 & 21, August 4, 1 – 3 pm, Room 246
Our Services
At CHESS, we offer drop-in services to assist students in various important areas:
- Understand Tenant Rights: Knowing your rights as a tenant is crucial when you are a renter. We provide information on tenant rights.Â
- Understand Workers Rights: Knowing your rights as an employee is crucial when you are a worker. We provide information on employee rights.Â
- Information and resources: We have information and resources on hand that can support your various questions.
- Referral service: We can refer you to Downtown Legal Services when your questions require legal expertise. We can refer you to Campus Housing and the Campus Safety Office when your concerns require immediate action.
Downtown Legal Services
Downtown Legal Services (DLS), operated by the Faculty of Law at the University of Toronto provides practical community legal support.
DLS believes in empowering the community by offering free legal services facilitated by their dedicated team of law students who are supervised by expert staff lawyers. Their central location is at 655 Spadina Avenue.
Whether you’re navigating issues with tenancy, seeking advice on employment rights, or addressing other legal challenges, DLS is here to help!
Resources
Employment Rights
➢Guide to the Occupational Health and Safety Act (OHSA)
Provides the foundation of workplace safety in Ontario, outlining rights and responsibilities for employers and employees. This legislation sets standards for safe practices, defines procedures for incident reporting and investigation, and fosters a culture of awareness and compliance.
➢Guide to the Employment Standards Act (ESA)
Provides information on minimum employment standards in Ontario to protect workers’ rights, covering areas like wages, working hours, overtime pay, vacation, and termination. This law ensures fairness, outlining basic rights and obligations for both employers and employees.
➢Employment and Work – Steps to Justice
A guide for navigating Ontario’s employment legal landscape. Whether you’re an employer or employee, it offers clear steps and insights on contracts, wages, workplace rights, and dispute resolution.
➢Workers Action Centre’s Action Guide for Fair Employment
A valuable resource equipping workers with insights and actionable steps to promote workplace fairness.Â
➢Ontario Human Rights Commission (OHRC)
Fosters inclusive communities by promoting equality and justice through education, advocacy, and enforcement. The Human Rights Codes highlight the grounds on which discrimination against employees is prohibited, ensuring a fair and respectful work environment for all.
➢Human Rights Legal Support Centre
Aids individuals with legal matters under the Ontario Human Rights Code, empowering them by resolving disputes, filing applications, representing at Tribunal hearings, and enforcing Tribunal orders when discrimination is identified
➢Community Legal Education Ontario (CLEO)
Provides essential resources for navigating legal information. Offering guidance on family law, tenant rights, and employment issues, CLEO empowers individuals to make informed decisions and confidently assert their rights.
Housing Rights
➢Housing Law – Steps to JusticeÂ
Offers step-by-step information on tenant rights, landlord obligations, and various housing legalities.Â
➢Advocacy Centre for Tenants Ontario (ACTO)
Offers expert assistance, legal support, and valuable resources to empower tenants throughout Ontario.
➢Landlord and Tenant Board | Tribunals OntarioÂ
Access crucial details and resources on residential tenancy matters in Ontario through guidance on rights, responsibilities, and dispute resolution. Easily find application forms with clear instructions on completion.
➢ Federation of Metro Tenants Association
Offers details on tenant rights. For personalized inquiries about your rights and options, contact their Tenant Hotline at 416-921-9494.
Provides free legal advice to people whose income is below a certain threshold. Use this directory to find a legal aid clinic in your neighborhood. Legal Aid Ontario also has specialty clinics which serve specific communities mentioned here. Legal Aid Ontario may also be able to pay for a lawyer to represent you. Apply online or call 416-979-1446 (Greater Toronto Area) or 1-800-668-8258 (toll-free).
Other Services
➢Toronto Workers’ Health and Safety Legal Clinic
➢Ministry of Labour Health and Safety Contact Centre
    Toll-free: 1-877-202-0008
➢ Employment Standards Information Centre
 GTA: 416-326-7160
➢Office of the Worker Adviser
➢University of Toronto Emergency Housing SupportÂ
➢ Toronto Rent Bank– Grants provide support to Toronto residents who are behind on their rent or need help with a rental deposit. Eligible residents can call the Toronto Rent Bank at 416-397-7368, Monday to Friday between 9 a.m. and 4:30 p.m. for more information and to access rent relief.
➢ Housing Stabilization Fund- Provides emergency funding to prevent
Homelessness. People who receive income support from Ontario Works (OW), the Ontario Disability Support Program (ODSP), or Emergency Assistance (EA) can apply. You can apply by contacting your OW, ODSP, or EA caseworker.
➢ Rental Housing Enforcement UnitÂ
You can file a complaint by calling 416-585-7214 or 1-888-772-9277 (toll free). They may be able to contact your landlord to resolve the issue.
If you have experienced discrimination in housing, you may wish to file an application with the Human Rights Tribunal. The centre has general information about human rights issues so they may also provide advice or represent you after you have filed an application with the Human Rights Tribunal.
Refers you to a lawyer or paralegal who can help with your housing issue. Your referral will include a free 30-minute consultation.
- ➢JusticeNet
Provides a directory of lawyers and paralegals who provide service at reduced rates for people whose income is too high for Legal Aid Ontario, but too low for a standard lawyer.
Provides Free Legal Advice Hotline for 30 minutes free legal advice about housing. Their number is 1-855-255-7256 (toll free). They are open Monday to Friday, 9:00 AM to 5:00 PM.