In response to this urgent need, we’re testing Empower Me, a free, unlimited and confidential mental health and wellness service provided by our current health and dental provider, StudentCare. Students can access it through an app or over the phone 24-7 and 365 days a year at no extra cost during the pilot period. If you like the program and we adopt it next year, the cost to implement it would increase student fees by just under $7.
In addition to being convenient and accessible, Empower Me is meant to be multilingual, culturally sensitive, gender- and faith-inclusive. You can access support for issues of any kind, such as:
- Stress or anxiety
- Relationships or interpersonal conflicts
- Family responsibilities
- Substance misuse/abuse
- Disordered eating
- Time management
- Career counselling
- Financial planning or financial insecurity
- Nutrition, and more
HOW DOES IT WORK?
By Phone In Canada and the US (for international access FAQ 10 here)
EAP Optima Mobile App
You can also connect with Empower Me through the EAP Optima mobile app, available for download from the App Store and Google Play. With the app, you can:
- Chat with a counsellor
- Consult professionals via videoconferencing appointments
- Call the 24/7 helpline
- Access other health and wellness resources
To create your account on the app, use the access code: 45295GQ70
For a step-by-step guide to creating an account, click here.
Starting this fall, we’ll be asking you what you think about it. Is it the solution you’re looking for? We hope so, but you tell us. Test it out so you can tell us what you think!